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Can a service dog ride in a shopping cart at the grocery store?

From a health and hygiene perspective, and guided by local health codes, many grocery stores may discourage or prohibit animals from being placed inside shopping carts, including service dogs. The potential risk of contamination from fur, dander, or pathogens is a valid concern, especially concerning food items.
The ADA website also noted that service dogs should generally be on the floor or carried in stores. Most service dogs walk beside their handlers and effectively fulfill their duties without needing to be carried or placed in a shopping cart.
However, the ADA does acknowledge situations where a service dog may need to be carried. If the service dog is small and the handler’s disability requires the dog to be held, these circumstances are indeed protected under the ADA.
For handlers with smaller service dogs that need to be carried, holding the service dog or using a separate carrier or stroller may be more appropriate.
Checking Store Policies and Local Health Codes
When it comes to service dogs and shopping carts, the specific store policy and local health codes come into play. While some stores might allow a compromise, such as lining the shopping cart with a blanket or towel, it depends on the specific situation and the individual store’s rules.
Always check with store management before placing your service dog in a shopping cart. Doing so will ensure a safe, positive, and hassle-free shopping experience for everyone involved.
Conclusion
While service dogs have the right to accompany their handlers into grocery stores under the ADA, it’s usually not appropriate for them to ride in the shopping cart. Grocery stores have to be mindful of local health codes and hygiene issues. If in doubt, check with store management for guidance.
In most cases, a service dog should be on the floor or carried in a separate carrier and not in the shopping cart. For service dog owners that enter stores that ban pets, it can be helpful to use service dog identifiers like ID cards and vests so other shoppers are aware of your dog’s status.

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When I was training my service dog for Public Access we had a hard time on the leash in crowded grocery stores. My disability precludes me carrying him, he weighs 20 lbs. Despite being in a heel or sit position maximum 18 inches from me, several times other customers complained that they almost tripped over him. He is solidly built with short legs, so is close to the floor and people seemed not to notice. He was stepped on just once before I figured out an alternative. I trained him to hop up on anything with wheels. I place a plastic floor mat on the bottom level of a shopping cart, he hops on, and has never gotten off that perch until I give the command. It’s very unusual for anyone to notice him at all. I have been asked to leave a few times when businesses say the ADA allows stores to refuse to let a service dog ride in a cart. I believed that because the dog does not ride “in” the cart and the ADA use of the words, “generally and Typically” left room for this method. But I called the DOJ to see what they said about it. Apparently no one else has ever brought this up. So now I check with the store before using this method, and if I’m refused I either ask for them to take my list, gather the groceries, and take my credit card while I remain in the car with my service dog, or if it’s not crowded in the store I’ll bring my service dog on a leash. I still think my method complies with the spirit of the law.