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ADA Service Dog Laws (2020)
Service dog owners are afforded special rights and protections under the Americans with Disabilities Act (ADA). It is essential for every service dog handler to understand what their legal rights are and how to exercise them. It is also important for staff members at establishments such as restaurants, stores, hotels, schools and other public locations to understand how they can properly verify a service dog without running afoul of ADA rules.
In this article we will explain what rights service dog handlers have under the ADA, how an animal companion qualifies as a service dog and what staff members at public establishments are permitted and not permitted to ask a service dog owner. We will also answer some frequently asked questions regarding service dog rules.
- What is a service animal?
- How does the ADA define a disability?
- What disabilities qualify for a service dog under the ADA?
- Where are service dogs allowed?
- What questions are you allowed to ask a service dog owner?
- Do I need a professional trainer to train my service dog? Can I train my service dog myself?
- Which breeds can be service dogs?
- Are emotional support animals the same thing as service animals?
- When can a business ask a service dog and its handler to leave an establishment?
- Do you need a vest, ID card or special harness for a service dog?
- How do you certify or register a service dog?
- My city requires dogs be registered and licensed, are service dogs exempt?
- My city requires that dogs be vaccinated, is that applicable to service dogs?
- Can a service dog be off leash?
- Can a restaurant or hotel force my service dog to remain in a certain area?
- Can a hotel charge me for staying with a service dog?
- Are service dogs allowed in self service restaurants, such as buffets?
- Are restaurants required to allow service dogs to be seated on chairs or be fed at the table?
1. What is a service animal?
The ADA defines a service animal as a dog that is individually trained to do work or perform tasks for someone living with a disability. These tasks may include things like alerting people who are deaf, guiding people who are visually impaired, calming a person during an anxiety attack, reminding someone with depression to take prescription medications or protecting a person who is experiencing a seizure.
Service dogs are remarkable canines capable of a wide range of tasks that help make independent living possible for their handlers. These unique working animals undergo specialized training to learn tasks that mitigate the difficulties caused by specific disabilities. Service dogs are working animals – not pets. They must be trained to perform a task that is directly related to the handler’s disability.
2. How does the ADA define a disability?
ADA Service Dog Laws prohibit discrimination against disabled people with service animals in employment, public accommodations, state and local government activities, public transportation, commercial facilities, and telecommunication. In the context of the ADA, “disability” is used as a legal term as opposed to a medical one and has a specific definition:
Under the ADA, a person with a disability is someone who has a mental or physical impairment that substantially limits at least one major life activity. This includes individuals who are regarded as having a disability even if their disability is not physically visible. A person is also protected by The ADA if they have a history of a a disability.
3. What disabilities qualify for a service dog under the ADA?
In the context of the ADA, “disability” is used as a legal term as opposed to a medical one and has a specific definition: under the ADA, a person with a disability is someone who has a mental or physical impairment that substantially limits at least one major life activity. A disabled person can also be a person who has a history or record of such an impairment or a person who is perceived by others as having such an impairment.
The ADA does not specifically list out every type of impairment that qualifies as a disability. The disability can be a physical disability such as blindness or impaired mobility, or it can be an invisible disability in the form of a mental condition such as PTSD or severe depression or anxiety.
4. Where are service dogs allowed?
Businesses, nonprofit organizations, and state and local governments that serve the public are generally required to allow service dogs to accompany people with disabilities in any areas that are open to the public. This would include places such as restaurants, grocery stores, retail stores, hotels, office buildings, school campuses, parks and other establishments open to the public.
5. What questions are you allowed to ask a service dog owner?
The staff or employees at a public establishment such as a restaurant, bar, store, hotel, office building or school may only as two limited questions if it is not obvious what service the dog provides:
- Is the dog a service animal required because of a disability?
- What work or task has the dog been trained to perform?
The staff member cannot require a doctor’s note, inquire about the handler’s disability, ask for an identification card or training certificate, and/or demand medical documents.
In addition, staff members are not permitted to ask the handler to have their service dog demonstrate its ability to perform work for the owner. It is important to note as well that the two questions above are only allowed if the disability is not apparent. So for example if the service dog is being used as guide dog for a blind person, it would not be appropriate to interrogate them about their service dog.
6. Do I need a professional trainer to train my service dog? Can I train my service dog myself?
ADA service dog rules do not require that service dog owners use a professional trainer. In order to make your dog a service dog, you do not need to complete any specific training program. Service dog handlers are allowed to train their dog themselves without the help of a professional trainer or training program.
Service dog owners should note that under ADA rules, service dogs in training are not considered to be service animals. That means that before a service dog owner can enjoy all of the rights afforded to service dog owners under the ADA, their dog must be fully trained to perform the task that assists with the handler’s disability. Some State and local laws may however give rights to dogs that are still in the training stages.
7. Which breeds can be service dogs?
Under ADA rules for service dogs, a service dog can be any type of dog breed. A public establishment or landlord is not allowed to prohibit entry for a service dog solely because it is a certain breed. The service dog may be asked to leave the premises if it is not under the control of the handler or acts in a way that threatens the health and safety of others. Staff members and landlords at an establishment or apartment complex cannot however ask a service dog to leave simply because they are afraid of the dog solely due to preconceived notions about the dog’s breed.
ADA rules also take precedent over local rules regarding breed restrictions. For example, if your city bans a certain breed of dog, that ban cannot be categorically applied to service animals.
8. Are emotional support animals the same thing as service animals?
No, emotional support animals, or ESAs, are not the same thing as service animals. The ADA does not recognize dogs who solely provide emotional support or comfort as service animals. Unlike service dogs, emotional support animals do not require any special training.
Emotional support animals are intended to provide support for mental and emotional disabilities through companionship. ESAs have more limited access rights than service dogs. Emotional support animals are allowed in residences and on flights, but do not have a right to be in places such as stores, hotels or restaurants that prohibit pets the same way service dogs do.
That does not mean a service dog cannot assist with a psychiatric condition. For example, a service dog can be used to remind a depressed individual to take their medication. Or for someone with anxiety, a service dog can be trained to sense an impending anxiety attack and take actions to prevent the attack or minimize its impact. However, if a person with anxiety is just using the dog’s companionship as a source of comfort for their condition, the animal would not qualify as a service dog.
9. When can a business ask a service dog and its handler to leave an establishment?
A disabled person with a service dog can only be asked to remove their animal from the premises in limited circumstances. It is appropriate for staff members to ask a handler to remove their service dog if the dog is out of control or the dog is not housebroken. A service dog handler may also be asked to leave if their service dog’s actions are threatening the health and safety of other people.
It is not appropriate to ask for a service dog to leave due to allergies or a fear of dogs. Under ADA guidance, if someone is allergic to a dog and needs to share space with a disabled person and their service dog, both people should be accommodated by assigning them where possible to different locations within the room or facility.
10. Do you need a vest, ID card or special harness for a service dog?
Under ADA service dog rules, items such as vests, ID cards or special harnesses are not required for service dogs. However, many service dog owners utilize these accessories as helpful tools that signal to the public that their dog is a service dog. By using a service dog ID card, vest or harness, a service dog handler can clearly indicate to members of the public that their dog is on duty and should not be disturbed. These accessories help to set proper boundaries so handlers can avoid invasive inquiries and interactions.
11. How do you certify or register a service dog?
Service animals do not need to be certified or registered to qualify as service animals. Employees and staff are not permitted to require documentation from a handler that the animal is certified, trained or licensed as a service animal as a condition for entry.
Some service dog owners will certify or register their dogs through an organization to help notify others that their animal is a service dog. However, these documents are optional and do not by themselves convey legal rights under the ADA.
12. My city requires dogs be registered and licensed, are service dogs exempt?
No, service dogs are not exempt from local registration and licensing requirements that apply to all dogs. This is different from organizations that register and license dogs as service animals. As discussed earlier, these organizations do not confer any official status on service dogs and their services are optional. If your city however requires all dogs to be licensed and registered, your service dog must also comply.
13. My city requires that dogs be vaccinated, is that applicable to service dogs?
Service dogs are not exempt from local rules regarding animal control and health. If your city requires vaccinations for all dogs, then your service dog must also comply.
14. Can a service dog be off leash?
Under ADA rules, a service dog must always be under the control of its owner. Service dogs must be tethered, harnessed or leashed unless the owner’s disability prevents them from using these items or these items interfere with the dog’s ability to safety and effectively perform its tasks. In situations where a tether, harness or leash is not suitable, the handler must maintain control of their animal through voice, signal or other means of control. An establishment can ask a handler to remove their service dog from the premises if the handler does not have control of their animal.
15. Can a restaurant or hotel force my service dog to remain in a certain area?
No, under ADA Rules for service dogs, handlers with service dogs cannot be isolated from other customers or treated less favorably than other customers. The establishment cannot have a special area for service dogs and limit the handler’s activities to that one area. For example, a hotel cannot limit guests with service dogs to designated “pet friendly” rooms.
16. Can a hotel charge me for staying with a service dog?
No, a business can never charge a deposit or fee in connection with service dogs. If the hotel charges a fee for pets, it must waive that fee for a guest who is staying with a service dog. Hotels are also not allowed to charge service dog owners cleaning fees to clean up hair or dander shed by the dog. However, if the hotel or other business usually charges guests for damages, a handler can be held responsible for paying for any damage caused by their service dog.
17. Are service dogs allowed in self service restaurants, such as buffets?
Yes, service dogs must be allowed to accompany their owners through self-service food areas such as salad bars and buffets. Service animals are also allowed in cafeterias such as those found in the workplace or on school campuses.
18. Are restaurants required to allow service dogs to be seated on chairs or be fed at the table?
No, seating at a restaurant and the food served at the establishment are for patrons only. A service dog owner is allowed to have their animal companion next to them, but they cannot expect the restaurant to allow the dog to be seated or fed at the table.
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The ADA allows service animals access wherever the disabled person has access unless there is a health reason.
Yeah well my hospital said no animals but service dogs are allowed but mine isn’t or anyone else’s because it can’t provide A service if I’m in the hospital ..makes zero sense and is backwards animal free but yes service dogs are allowed but not inside
I just tried to check into a hotel outside Atlanta Georgia and they said they require a state license for a service dog I have never heard of such a thing. How can this be true? I don’t have a license from out of state where I am from I never heard of requirements such as that ever. It was very upsetting after a tiring day driving exhausted to be turned away after making a reservation hours in advance
I have an Emotional Support Animal. She has recently started developing allergies on her paws due to our carpet. I have asked the landlord to please remove the carpet. We asked properly and didn’t get a response. Today I followed up via text and all I got was. “Yes I did. No on is getting wood flooring at this time.”
We live in Downey Ca.
What can you suggest we do in this situation? M
If you read the article it clearly states that emotional support dogs are not the same as device dogs. Don’t sue, read the article.
While I don’t live in California, I do work in real estate.
Two things:
(1) Emotional support animals do NOT receive the same rights as service dogs.
(2) The ADA does not require landlords to make any modifications to a property, but cannot forbid a disabled tenant to make “fair and reasonable” modifications to a unit to accommodate the disability. Not the PET’s disability, YOUR disability. (e.g, if you wanted wood floors b/c you are in a wheelchair that can’t roll on carpet, you would have to pay for them but the landlord couldn’t stop you). Even WITH a disability, you can’t make extreme modifications, such as installing an elevator.
A lot of time allergies in diet manifest in itchy sore paws. Don’t automatically blame the carpet. Liver disease can also cause issues with the skin of the feet. If you haven’t had extensive allergy workup and trials of different treatments you aren’t going to be able to say it’s the carpet. It could be the grass outside, or walking on salted sidewalks in the winter.
That is the problem with living in a building owned by someone else. They are not required to make accommodations for every individual household’s allergies or sensitivities if they don’t feel it is warranted. It stinks, but honestly they’re providing housing for so many people they just can’t do it, reasonably.
And as the article says, emotional support is not a service animal. Everyone’s pet gives them emotional support of some kind. That’s why we have them.
The laws state that if your dog is used for emotional support because you have PTSD, you can sue. The other reply you received for your post is only half right. If this is the case and you have documentation that says you have PTSD, the apartment landlord has to abide by ADA laws. Contact your local ADA for further guidance. Good luck to you.
Look up Fair Housing Act emotional support animals are in this act.
Move, its absurd question to ask of your landlord. There a good chance your dog will ruin the new wood floors. Might I suggest the dog booties to protect its feet??
I want to know if the customer with a service dog is required to answer the two questions that a business owner is allowed to ask. And if they refuse or say it’s not as any of my business can I ask them to leave.
Your dog is not a service animal, he is a support dog. Therr are no laws they have to follow for your dog.
Emotional Support Animals are different than Service Dogs. He/She does not have to accommodate an Emotional Support Dog. Emotional Support Aninals are only given the same rights as a service dog is.
Service dogs are working animals – not pets. They must be trained to perform a task that is directly related to the handler’s disability. The ADA does not recognize dogs who solely provide emotional support or comfort as service animals.
Did you miss this part?
Yeah… go spend 10.00 on dog booties or lay down plastic. It’s emotional support not a service dog. Unbelievable
Nothing really beyond finding a new place to live or offer to pay for it yourself. An emotional support animal is not a service dog.
Did u even read what ur commenting on. A service dog can’t not be used for emotional support.
You could get booties for your dog. I would also recommend that you rent a carpet steamer or buy one and clean the carpet with peroxide in the cleaner container. It will not stain or fade the carpet and then follow up with white vinegar rinse. Your dog may be allergic to soap residue from previous carpet cleaning.
If she’s still allergic, you can try is putting down cotton rugs on top of the carpet or ask the landlord if you can pull up the carpet and put down flooring at your expense. Or look for another apartment.
Sue, it is illegal.
Sue,
The ADA has a requirement that a service dog can not be left along in a hotel/lodging room.
Legally they can not do that. They can ask you what service your dog provides and ask if your dog is a service dog but they legally cannot ask for paperwork. Check ADA regulations. You could actually sue the hotel if they didn’t allow you to stay there.
If your dog is really a Service Dog, why would you want to leave it in a hotel/ motel room?
I know how to train a service drog!
This just happened to us. Not sure how to “certify” the dog. He’s a diabetic alert dog.
They can NOT deny you your Service Dog and they can NOT ask you for paperwork- if your Dog has Service gear or Tag on collar that should be sufficient enough! Here in Seaside I have had my Service Dog stay with me at no extra cost as she is a Service Dog and not once was I asked for paperwork!!
Because of people who have no disabilities using the service dog title for their untrained, uncontrolled animals, more states are enacting certification and licensing requirements for service animals. I have a trained, certified and licensed service animal, I am all for these requirements. If you are disabled, you have to have a placard or disabled plate, why should service animals be any different?
State law can not over ride federal law. They are completely wrong in Georgia and can be civil
sued.
usiness owners and staff are only allowed to ask two questions regarding service dogs. They may ask if the dog is a service animal that is required due to a disability and what type of work or task the dog has been trained to do. The ADA prohibits them from asking about a person’s disability. They are also not allowed to require any type of identification or certification documents for the dog or medical documentation from the handler. They also may not ask that the dog demonstrate what it has been trained to do.
if it is a true service dog and not a emotional support dog, feel free to file a lawsuit it was a violation of the ada, you will win ive have filed over 20 and have won every single one
That was completely illegal — a FEDERAL Offense — and as such, recompensable.
Get a good attorney, very clear cut violation. NO STATE LAW can be ineffect IF it
DOES NOT COINCIDE with Federal Law. Federal Law ALWAYS Trumps State Law.
Federal Laws over rule state ones, and if you had the Doctors paperwork (think Prescription), they broke federal Rules in not allowing your Service Dog to stay. More, than cannot expect other states to have (what federal laws don’t require) Service Dogs to have State Licenses.
In short, they broke federal laws.
Please contact the department of human services for the city where you tried to make your reservation. If not Google department of justice, Americans With Disabilities Act, and then the city and state where are you had a problem. That should refer you to the person who will happily and for free educate these jerks that required mythical perwork. Just like online service registries are fake, also the state cannot and will not demand any kind of certification. Federal law and the ADA trumps every state law and every pissy little Business owners “I don’t like dogs made into my business policy “garbage. Good luck
Thank call a cop
please go to the ADA website. they offer a form for filing a complaint against the hotel. Please do this for all of us that need our dogs.
the only license the dog needs a county dog license and proof of rabies shots maybe that’s what the meant you should have the tag on the dogs collar there are not state licenses for any service dog go after the hotel they are in violatin of the service dog rules
Show him under the ADA and the Fair Housing Act that no certification is required for a Service Dog. The ADA law overrides any State law.
I recently had three male construction workers in my Airbnb home that was booked by a female not even staying there so her reviews didn’t mean anything. I was not told about two Rottweilers coming too, they left the Rottweilers everyday in the home while they went to work. If they don’t have to tell me about them or prove they are service dogs then I’m not able to stay in my home after they leave because of my allergies, doesn’t seem right. They should have to prove they are service dogs and on top of that I can’t charge for them being there, so the dog hair in my pool, poop all in my yard and dog hair everywhere and my new comforters smell like dog even after washing them. I do feel sorry for people with disabilities but what about people that are not get away with this.
This isn’t right. You can charge people, even if they have an assistance animal, if they leave a mess or destroy property.
If you are choosing to list your home on Airbnb, then you are legally expected to comply with ADA Title III regulations. Airbnb’s policies are quite clear about the rules for assistance animals. https://www.airbnb.com/help/article/1869/what-is-an-assistance-animal
Under the ADA there is an important caveat when it comes to health and safety concerns. If you are allergic, then Airbnb clearly states you don’t have to comply. I’m not sure if you have to post it on your listing, but you can check with Airbnb about the rules. I have a service dog and I would not be able to travel without him. So let me play devils advocate for a moment, if I were looking at your listing how would I know that your allergies are real? Someone could potentially say they had allergies just to get out of providing accommodations for me. And you know what, there may be some bad seeds who do play the “allergy” card. However, that won’t stop me from believing that your allergies are real. Because if they are, then who the heck am I to judge your medical needs?
Now with all this being said, what the construction workers did was inexcusable! The ADA states that handlers must have control over their animals, so if someone doesn’t pick up after their animal then they need to be charged for that. Also fun fact, a service dog can not be left in a hotel room. Anyone who is actually disabled needs their dog at a moments notice, which is why they are always with them. Sounds like you have legitimate concerns and need to do a little more research. All I ask is that you don’t judge me or others based on the actions of a few bad seeds.
It is the handlers responsibility to clean up after their service dog. The fact that service dogs are protected under the ADA act does not mean that you don’t have rights as well
where can I find out my rights as a proprietor where we do not allow pets. If a dog is not identified can I ask them to have the vest on? We have a venue where events with large crowds and kids are held. Service dogs are welcome, I have no issue there, I just want a vest or collar on them to protect the person with needs and our other patrons. I get that some people are harassed with dogs, don’t agree with that at all. But I need to care for all the people who enter our gates and would just like the service animals identified.
Business owners and staff are only allowed to ask two questions regarding service dogs. They may ask if the dog is a service animal that is required due to a disability and what type of work or task the dog has been trained to do. The ADA prohibits them from asking about a person’s disability. They are also not allowed to require any type of identification or certification documents for the dog or medical documentation from the handler. They also may not ask that the dog demonstrate what it has been trained to do.
Service Dogs by definition go with the person.
Fraud. Also — critical — Service Dogs HAVE TO BE TRAINED.
Guardians MUST CLEAN after them — you have been defrauded.
Get a good attorney — Total Setup just with the female booking.
If they were left in your home each day, while the people were at work, they clearly are NOT Service Animals.
You have every right to get anything replaced no matter if the dog was a service animal a therapy animal or a police canine. If damage was done it is your right to get it replaced. Did you get any sort of vaccination records on those dogs? Did you ask the correct two questions? I’m assuming you’re in the United States?
Please let us know. Also, personally I am not aware of anyone who has a service dog let alone a pair of them that they could leave alone all day. My service dog never leaves my side unless I’m taking a shower and then he’s about 4 feet away. (But only because he hates water). I really hope this helps you, please let us know!
My therapist will not let me bring in my service Animal into his office. He said that he is allergic to the saliva. My service Animal does not lick anyone. Can he reject my service Animal ?
For a service animal to be legally denied access under the ADA, one of the following three conditions must be met:
1) There must be a direct threat to the health and safety of others. Fears, allergies and possible lawsuits do not suffice.
2) The entity must show that providing a reasonable accommodation poses an undue financial burden or hardship.
3) Providing a reasonable accommodation would fundamentally alter the operation of the entity.
NO, he cannot refuse — his problem.
Tell him to get medication for it.
Once you leave your home you have to deal with the public.
Read ADA Law — allergies not acceptable EVER.
I dont think so if resterants cant denie for alergeys then niether can he but i am also still new to this so im not sure
He can not refuse to let your dog come in. But, why would you want to see him anyway? I don’t believe it would be beneficial whether he really had allergies or not. I had a similar situation with a new therapist. She was totally afraid of all dogs. Any breed any size. The building where I would go had several therapist on staff. She and I agreed I would be better suited with a different therapist. Within a week I had another therapist to see. Problem solved.
If in a hospital the dog is allowed anywhere the handler is, except for burn units and procedure rooms for, they are allowed in the waiting rm and the patients room if they say otherwise they are wrong.
File a lawsuit. That is illegal under the Federal ADA law. You will win.
I’m sure everyone would love to bring something from home to the hospital.
Kittens, snakes, tree squirrels..etc.
But you are truly missing the point of a service dogs duty for a “disability”. It’s not a choice, it’s a human right to have help to overcome hardship of disability or to alleviate. You might want to research the hospital policy on pet visits and service dogs and listen to the advice of the doctors.
I had.to go into the hospital in Portland and the were more then accommodating for me. Of course Gypsy was a pom and was not any problem. She was with me for 12 years, I miss her everyday
Too many people bringing their dogs into food service stores saying they have a service dog and they don’t have to prove it and can only be asked if they have a service dog, but it’s obvious the dog is ill trained and doubtful the dog is trained to help with any disabilities. And then those who admit it’s for only emotional support which the law states isn’t a service.
I fully support service dogs, just not the humans who suddenly all believe their PETS can now be taken into any business they feel.
Is there a law against people harming poisoning or trying
to kill a service dog.
That is very weird. A service dog is allowed in any public area, so you’re is legally allowed to be inside the hospital with you. Where ever you go your dog is supposed to be allowed to go with you.
Service dogs are absolutely authorized to enter any public part of the hospital, or any area the the service dog handler is allowed to enter, unless in a sterile environment or there have been quarantine procedures put in place. In some states, NC being one of them, service dogs in training are afforded the same protection under the law as fully trained service dogs. Read all of the ADA regulations and individual state laws regulating service animals. Emotional support animals have absolutely no protection under the law and establishments are NOT obligated to allow access. Nor is anyone allowed to ask for documentation for you or the animal, even in states that require it, because the federal regulation states that the regulation that affords more rights is the governing regulation.
Thats not true. They ARE allowed in hospitals and hospital rooms if youre a patient. The one place that my service dog was not allowed was in the OR while I had surgery … for obvious reasons. He stayed in my room under a nurse’s watch.
I am permanently disabled and have a Service dog.. Today I was asked for a Dr. note and paperwork, while I was shopping at the Dollar Tree today. I had no problems at Children’s Hospital, they were awesome all the staff was great, even got to take him in the recovery room after my child’s surgery, never once asked me for documentation. Ooo
Service animals can still preform tasks while in hospital mine has and for the hospital to deny you is illegal and they can and will be fined for it
My service dog is a smaller dog and he is trained to alert me in specific medical situations. He travels everywhere with me and sits on my lap at work, on airplanes, in restaurants and most places. I recently was told at a restaurant that he had to stay on the floor. Because he is smaller it’s much harder to detect certain medical situations if he is not near my heart. He sits quietly on my lap under the table and has never caused an issue in the 4 and a half years I’ve had him. I explained to the manager my situation and even offered my paper work and prescription from my doctor explaining my need for my service dog but they would not let us in the restaurant if he didn’t remain on the floor. Their policy said they can’t have dogs on tables, chairs or furnishings. He would be on my lap, not on a chair or furniture and absolutely never on a table. The law doesn’t specify anything about this yet they would not seat us. What can I do at this point?
File a lawsuit. The Federal ADA does specify the fact that it is a working service dog and the specific services you need that SD to do. You will win. Get a lawyer and sue them. In my state you have three years to file a lawsuit.
Huge Violation. Get a good attorney.
Private Policy vs law.
I suggest you get it in writing from as many doctors and trainer you can that the dog will perform better or has been trained to sit on your lap to perform the duty or as close to you as physically possible. Always keep your video phone recording when confronted by the unintelligent that make rules that are not state or federal.
Be polite and understanding because they still have the right to not accommodate to you and the service animal at that given moment but when service has been refused and you are well equipped with video of refusal and your “t”s are crossed and your “I”s are dotted a judge may see it in your favor.
A dog(regardless of it’s size can hear a human heart beat from 50 feet away. A Service Dog is trained to lay down under your chair or under the table by the Handler’s feet. The restaurant owner is correct.
I work for the school,I am a custodians.i do work at nite where there no kids around.my service dog is train,I am hearing impaired.He is registered with the state of michigan.the school who I work for told me no.i don’t hear too good on the phone,is better to text me.thank yo
Not allowing an employee (that the school is taking advantage of state and federal tax benefits by the hiring of a disabled person) a “reasonable” accommodation is unlawful. They need to be sued to teach them a lesson because you can bet on it that they are discriminating against the students if they’re worried about a custodian and a service animal. Your animal is also a critical need for YOUR safety as you can’t hear certain things to warn you the way others can hear. It hurts to “hear” a government or quasi-government entity violating the most basic of our ADA (i.e., the LAW). This is as basic as the need to wear a seat belt while in a moving car.
is it the owners responsibilty to make sure the animal is clean and does not have an overwhelming nasty smell.?Especially in a food envuroment. If rhe animal smells terribly can the restaurant ask them to leave? When other patrons have complained about the smell.
Yes and no if the dog smells that’s one thing but fleas are other I would rather you clean the dog before taking him/her anywhere legally they can’t ask you to leave because of that and you take the case the court your libel to loose the case
Smell is relative and people can make it up to have an excuse.
Can’t prove smell — since it can be fabricated so easily.
Violation.
I have a service dog for my autism, and I went to a restaurant and they told me I had to leave or show them proof my dog is a service dog
That is illegal. By Federal ADA laws they can not ask for proof. File a lawsuit and sue them.
Read ADA — can’t require — you have a rock solid lawsuit.
Once again ( this happened first in March) I was refused boarding on Jet blue airlines. My sad has been traveling on JB for over 3 years with no incident. However, once again I tried to board a flight with my service dog ( I should add that I paid for 2 seats. For 3 1/2 hours I was detained and finally not allowed onboard. In March I was told that I need a doctors note for my physical disability and training papers for the dog. While I know that this is contraindicated by ADA. But, I did what they asked. At the airport I was told that my training records were inadequate and my boarding was refused. The situation caused me to have heart palpitations and EMT was summoned. I can fly on other airlines without a problem. I even flew JB in Feb from Newburgh NY but Ft Lauderdale JB supervisors refused my boarding. I should also mention that the flight crew on American wrote me a letter stating that my dog showed exemplary behavior. The agent at JB falsely stated that my dog showed poor behavior….a BIG lie.
I was told my service dog must sit on the floor of a restaurant. My dog is a small dog, has been trained to alert me in a few different ways. One that he needs to be near me to detect. If he is on the floor he can’t do his job correctly for one of my conditions. He was on my lap. Not on the table and not on seat. He is 5 years old and has been trained since he was 5 years and has traveled all over with me. This particular restaurant has a waitress who clearly has an issue with dogs, as she is the only reason we were told we had to leave. She was not even our waitress but had to get involved. I must add my dog was sitting quietly on my lap under the table and most people didn’t know he was there. I have tried to reach someone in their corporate office but I never get a response or person to speak to. What can I do in this case. Please help.
As a business owner of an outdoor event that books dozens of working animals, I have issue with untrained service dogs and handlers as they could cause real safety issues to the rest of our patrons. We have had people bring “service” dogs in t shirts that had service written on it in sharpie. “Emotional support” dogs that barked continually at the horses (to the great concern of the jousters)and other dogs on site. How is a small business owner to protect the rest of the public, and their business against unscrupulous pet owners masquerading their pets as working service dogs?
How can a service dog be identified when taken into public places? It sounds like anyone can bring a leashed dog into your business and claim it is a service dog.
I have a small diner in Virginia we allow services dogs but I have this one lady that brings hers in here and my servers said the other day she had it on the the table between her and the table And so the dog was partly on the table my customers complain about this dog being on the table what can I do about this I asked her to put it on the floor and she got mad and leftAnd said she would never come back and she’s harassing me on Facebook about not coming back to my diner and she just keeps on and on and on
ADA, I don’t know if you actually read these comments or not, but I think you need to seriously rethink your rules that don’t allow businesses to ask for proof that the dog is a real service dog. With the ever increasing number of fakes out there, requiring the handler to carry some sort of license to present if asked for proof seems like a really good idea. It wouldn’t have to get personal and say why the dog is needed. Simply make it something that only a trained service dog can get and that would greatly help to reduce fake service dogs and allow businesses an easier way to differentiate between real and fake and kick out fakes. It would also make it better for the people with disabilities because hopefully they won’t have to worry about that fake service dog in the grocery store attacking their real service dog or things like that. I read too many articles about fake service dogs attacking and that makes it very dangerous for those with real service dogs!
Groomer m i moved to another state and duing the move my purse was stolen anything i had from my doctor that showed proof was gone my doctirs closed due to retirement and the company that took over the records wanted money i do not have just for a copy so sometimes its more of a problem for us
If patrons or staff to a business are allergic to animals, can the business limit or ask that the emotional support animal not be permitted?
These laws need to be revisited since they were put in place 30 years ago. There are too many people lying about their dog being a service dog and we can’t ask for documentation/license since it is against the law. People will go out of their way to purchase service dog vests and leashes that are easily accessible on the internet to avoid being approached by staff or security in public places such as the library. It has created a real problem for airlines as well.
We were just denied access to The Parker House , a restaurant in Stratford CT. with my daughter‘a service dog. He wanted to see papers. I don’t think they are allowed to do that.
Can a service dog truly perform its task if it’s in a stroller
No id say thats a pet
Thank you ADA. You are on the right track with your recent changes. The being said, there are three things I would still like to see happen. The first would be to have a national certification of Service Dogs. The second, ALL Service Dogs must be professionally trained by certified trainers. And third, limit breeds to ONLY stable, non-aggressive temperaments.
I am an elderly blind person. My Guide Dog had two years of specialized training through Guide Dogs for the Blind before she became my Guide Dog. She is absolutely essential for my safety in going about my daily activities and work.
She and I have both been attacked on numerous occasions by fake service dogs. I should not have to give her up and become a shut-in because of people without any disabilities think their misbehaved, uncontrolled dog has”the right” to be in stores, restaurants and on public transportation just the same as a person with a disability.
Over the years I have had my Guide Dog, I have encountered people with their dogs in stores, on the local public transportation, in the hospital and in restaurants. Ill strike up a conversation with some of these folks. They have offered (without being asked) reasons for having their “service animal” (that they trained themself) which have included the following: “He bites people who annoy me.”, “It’s not really a service dog, I just say that so I don’t have to leave him at home. He gets so sad ya’ know.” or “It has ‘rights’ too.”
I write and lobby Service Dog Bills in my state. In a four month period of time I personally was aware of nine Guide Dogs that were attacked that sustained injuries while performing their duties in public areas. My Guide Dog was one of these nine dogs. Four had career ending injuries. There were three Guide Teams struck by cars in a two month period. Two of these Guide Dogs had career ending injuries, one Handler was severally injured and one Guide Team was killed. This is no joke folks! These incredibly highly professionally trained dogs literally are the only fully functioning eyes a blind person have.
My hospital let me and he,/she can be there for emotional support and reasureance in case you wakeup Terrified, can’t think of a time when you’d need the dlog more/!
Churches are exempt
Can a service dog be a guard dog? I have my dog alert me of people coming to close to me but does not pose a threat to that person. She just alerts me of people coming to close.
As defined by the ADA a service dog is trained to perform tasks for the benefit of a person with a disability. If your dog is guarding you because of a physical or psychological disability you could be eligible for a service dog. You may find this updated article on the requirements of service dogs interesting – https://www.servicedogcertifications.org/service-dog-requirements/
When a store for an example posted”for health,&safety reasons” you can not put your dog in the seat on a shopping cart. I have printed on brightly colored paper the current ADA rules. I give this to whomever, telling them that your health,& safety concerns should only be for employees that prep the food,¬ for the customer buying it! How often does a toddler poop,or pee in the diaper,as they are in the cart seat? Or the toddler who was in the rain,& got mud on his shoes. Then before being told not to. Is jumping up,& down getting mud all over the seat? Unlike most small children a service dog is highly
trained. Trained to specifically meet the handler’s needs. Such as to smell the chemical imbalance as the onset of a seizure approaches. As in my case I have them occasionally. I also have COPD. Larry gives cues,such as but, not limited to a paw scrape on the arm,sometimes it’s followed with a sharp yap if he smells a sent that may trigger my COPD. He,& I do communicate a lot via site,& sound,of which he is unable to do so while on the ground looking out for other shopping carts pushed by the idiots who don’t pay attention. Nor can he do so from a carrier. Sure I could carry him. I also have neuropathy I do not have the hand strength nor the balance required to carry 10lbs,& shop. So I always put a towel down 1st. to act as a barrier. He will also have peed,& pooped outside before going in the seat. Larry is 10 lbs. of my Pomeranian Chihuahua life line. If somewhere the 1 individual reading this. Has gained some comfort,gained some understanding,& gained some knowledge. Then Larry,& I have done our job. Be safe during this crazy pandemic.
Will someone please help or advise me on the following. I have a service animal. I entered a gas/service store. When the clerk noticed my dog, he did not ask of me the questions required under ADA. My animal was leashed sitting at my feet while I had been waiting in line and had no contact with other customers. The clerk demanded I leave
I tried to explain that I had a right to be there because of my disability. He called the police and I was cited for criminal tresspass because I did not leave when told and because of the dispute I had called my husband to take my animal. Upon seeing me pass the leash the officer turned to me and stated ‘that well I guess you’re guilty of tresspass now” My email is shadylady421@gmail.com
What can I do? If convicted there is also a 6 month jail penalty in addition to a 500 fine.
I have a passenger that stands at the corner all day panhandle for money but at the end of the day he gets on the bus and says his dog is a service dog, he has fleas, and his coat is mange but no one at my company would believe me ..what can I do?
Question.
If someone is claiming they have a service animal ,but is pushing it around in a stroller is this a nominal thing for owners with service animals
That service dog could be trained to detect insulin levels, have alerting behaviors… Are you in a position of knowledge to know all the services an animal could assist a person with? Sounds like you have a bias.
Perhaps you might want to learn more about the extensive uses animals can provide in lieu of deciding its viability based on the handlers care-taking preferences.
I do have a bias when I see “service dogs” snarling at passerbys from a shopping cart, lifting their leg on store products and barking incessantly at other “service dogs”. I know how many hours go in to training an authentic SERVICE DOG, I don’t consider an untrained, spoiled, yapping lap dog a service dog. I consider them annoying and a potential danger to those exposed to them.
I agree. If the person needs a service dog, it should be properly trained. People shouldn’t pass their ill-behaved dog off as a service dog. Ridiculous!😒
Note if the dog is a genuine service dog such situations would be extremely rare as the Dog and human have typically had extensive training. However, in rare circumstances if a dog is behaving aggressively or not under the owners control, it is not a legally service dog for that time period that the behavior is manifested, even if it is trained. Most people with real service dogs have been trained to understand that there may be temporary situations when their dog is not protected by the ADA because in that moment the animal is unable to serve its function. Again that is exceeding rare. Once the animal is under control and able to perform its assistive function their has it’s legal protection again. An example may be, the service dog becomes suddenly ill and has uncontrollable diarrhea, in that instance a restaurant could legally ask the person to take their dog outside, but if the diarrhea stopped then the person would be within their legal right to ask to return.
I some what agree but the comments about size is not ok I had small dog for my ptsd but behaved is a problem in my eyes
Lol sounds like you dont like small dogs…. Not all people “look like” they have disabilities.. I have a “lap dog” who is gentle and quiet.. And it also sounds like you know everything, including knowing how every “lap dog” is a potential danger to those exposed to them. Chill out dad gum!
I agree with you. Recently I was in a restaurant and asked to provide documentation for my service dog. I explained the ADA rules regarding service dogs to the server. Later, she apologized and said a so called service dog was in the restaurant and lunged at a child.
I explained even if the dog was legit, at that point they had the right to remove the dog.
I really feel it wasn’t a service animal. I could never see my service dog acting in that manner.
You seriously need to read up on the ADA.gov website before you end up in a lawsuit.
Service dogs can be trained by their owner. They do not have to go somewhere to be trained
Those are not “Service Dogs” — Common Sense, they have to be well-behaved.
And NO Pitbulls. Not Service Dog Quality.
Thats not a service dog
Too many people are trying to (and with no recourse) pass off pets as service animals. I see it TOO often in grocery & retail stores. It’s a problem for management because they feel their hands are tied because of the rules. I think anyone with a service animal should provide documentation if asked. I am allergic to dogs, and I’ve seen (obviously NOT service) dogs on restaurant chairs eating from human plates, in grocery carts, … I realize that I am in the minority, & would love to have a dog as a pet, but it’s not an option with my severe allergies.
First of all, eating off plates and grocery carts are within ANYONE’S Purview.
Kids, walking germ factories, are allowed to sit on a cart and spread more
diseases than even the filthiest canine could ever spread ( for your scientific
erudition, canines’ mouths are the cleanest on the planet and humans’ the
filthiest — simple science — I know, you think you’re so superior, you are not.
Hi can someone please help me, if someone attends a public open tourist attraction claiming their dog is a service dog, but without stating the type of dog, papers, not letting the owner even see the dog walk around what do I do?
Do service dogs even have to show anything? What if they don’t have a vest on to show they are a service dog? My youngest brother has autism and I understand completely that one day he may need assistance with a dog in the future for his needs, so I understand the position for needing one.
However, for the future if we are taking him to a public open attraction, do I need proof as in a vest to show? Do I need paper work? What are my rights? What are the business owners rights in terms of the dog having no clear indication proving he/she is a service dog? Can anyone please help, I’m in need of some guidance or advice as I’m not sure what to do
The article LITERALLY says you don’t need to show paperwork. Only need to provide two things:
To claim that the dog is s service dog.
The function the service dog is meant to perform. (They can NOT legally ask you to have the dog demonstrate this.)
It does HELP if you have a tag or service dog harness (you can buy these online.)
And if the dog is untrained or viscous or destroying property, they have the legal right to have you leave the premises. As long as your dog is calm, untrained, and not barking like crazy, you’ll be fine. If they do threaten to not allow you somewhere, let them know the ADA laws and that you will sue and win.
Hint: Print out this rule page and highlight the two requirements and the part about them not being able to ask you for papers or demonstration.
👍
Perfect answer.
four on the floor or in the handlers hands, otherwise likely not actually a service dog, but is simply being passed off as one, which is illegal
There are other recourses for different breeds of dogs that do have a breed distention a mussel can be safely used on a service dog breed that is a barky or a nip
Y type breed. A rat terrier can be trained using positive reinforcement training as most can and I train pit bull terriers to be pussycats.
Yeh okay
Not necessarily true…those are just the rules albeit with exception stated by the ADA. Some people, as I do, need their dog near their face for them to do their job. People who are susceptible to seizures, diabetic issues etc. The under control absolutely, the four on the four has exception. Most people who have service dogs are sensitive to othesr, for example I always use towlets when in the store before looking at unwrapped produce etc. She is in a carrier open top so she can still do her job, in the cart seat so she isn’t in contact at any time with the cart. As stated in the case Butler vs. Winco the expert stated (pg. 3, paragraph 3) . .. People put children with leaky diapers, colds and contagious diseases in shopping carts as well as hats coats and handbags…..and the health risks from service dogs occasionally riding in carts (although without a barrier I would object too)I suspect be substantially lower than might come from the mass of other items regularly pushed in carts.
Finally, common sense and decency.
No ! It’s 4 on the floor. Meaning all four Paws 🐾
Yes, sometimes service dogs have bad hips, or are older, but they detect seizures or other medical issues that are not visible.
Depends on the owner’s medical condition. What the dogs cues for this condition are. So whose to say if having the dog in the stroller is right or wrong? Is this individual hurting himself or others while the dog in the stroller? Nope?Then being different should not be a crime. As we all live in the Information age then being ignorant of the ADA rules regarding service animals should be..
Do service dogs need to have a patch or label somewhere starting they are service dogs?
No. But most of us put vests on that say DO NOT TOUCH, WORKING SERVICE ANIMAL. It cuts down on people messing with s legitimate team. Besides when the vest is on its work time…when its off yea my guys still work for me at home…but its i csn be a dog time too. I’ve put hundreds if not over 1000 hours into my 2 service animals. Not to mention the cost of taking care of them. Mainly, we just want to be left alone. Let me shop, get my groceries and GTFO of where im at. Most dont like to spend an extended amount of time anywhere because of how others perceive them and their SD.
I’ve found patches and labels actually bring more negative attention than just traveling with my service dog without identification. I use ADA rules to determine hard line rules of what I HAVE to do: Have a prescription. Have an animal trained in 3 tasks I cannot do myself. No registration/certification/”special training regime” is required. However, a manager of a facility may ask what the tasks the animal is trained to perform. They MAY NOT ask my medical condition.
If a business offers offsite camping cabins are they required to allow their volunteers to bring a service animal? Many attendees may have allergiesetc that would also be using the cabins and this is causing a problem. I would appreciate your assistance.
If you are legally allowed to be there, then so is your service animal. Allergies of other people is not a reason to not allow you access.
Exactly. Their problem, not yours.
I’m allergic to some people, they aren’t going anywhere.
I have three small service dog. One is elderly and I don’t have the heart to put him down. I don’t take them places other than in my truck. They calm me from my aniexty and alert me to the door. I have many health issues and find it extremely hard to not have them for one day. I’ve trained them for certain jobs as in the past I’ve trained security dogs. One has a natural talent of letting me know when my blood sugar is off. No service dog should be urinating or attempting anger issues in public. What I’ve found that some animals just detect bad people and go into high alert. A good service dog is a well trained service dog.
No
how much training is needed to be certified?
The ADA does not outline the amount of training a service dog requires. However, the animal should be trained to provide a task for your disability.
if you get a traiuner to do your dog itakes about 2000 hrs to train a dog for service work i started with mine whwn he was 6 months old allso ada stated the the dog has to be 18monts to 2yrs old to be a service dog noy a 6 month old puppy also the animals has to be fixed
The absence of requiring that the dog has identification is a huge problem as wayyyy too many people are claiming their pets as assistance dogs. A simple photo ID of dog alike a personal identification card does not invade anyone’s ability to have an assistance dog. I’ve seen kids nipped at in places like Walmart from people claiming they are working animals. No trained dog would bite a child.
People should teach their children to keep a distance from any dog they do not know. People are constantly distracting my service dog while he is working because they want to pet the nice doggy…they should know better. This is how a person gets bitten by a “fake” service animal. Also, the laws need to make the penalty greater for passing off a pet as a service animal. You don’t ask a person in a wheel chair to “prove” his/her disability even though an electric wheel chair can seriously injure a bystander (I know because I use one & have run over more than one foot). Most people are smart enough to keep a reasonable distance from my wheel chair…why can’t they figure out the same with my service dog. Don’t punish the honest handlers of service animals for the ignorance or audacity of others. That being said, “fakers” tick me off too!
Of course not, but why are they approaching and petting them in the first place.
Stay away from them, end of that problem.
I agree with this completely. A “service dog” lunged at me in a grocery store and a “service dog” held by a.person next to me on an airplane was all over me. Too many people are abusing this (my neighbor, who just wants to take his pet everywhere, included). I.D. cards should be made mandarory.
And then what happens when traveling if your wallet is stolen as mine was while moving across 7 states in the dead of winter
I think businesses should be allowed, to have a release of liability form signed by the people coming in with their “service animals”. I’m for the service animals don’t get me wrong. But I also don’t think someone should be allowed to take advantage of a sensitive situation at someone else’s expense.
So should people in a wheelchair have to sign a liability release? How about people on oxygen? Crutches? Service Dogs are medical equipment and is is inappropriate to treat someone with a disability different than you treat the general population.
Darby I understand somewhat your argument however,a wheelchair or oxygen are static and benign . A dog can cause some damage as can the monkey, horse or parrot who can move on its own. I have a service dog, my problem is with humans, however I would have no problem with a picture id and service jacket as part of the package. It would and does save me from harassment by self serving people.
If the animal is indeed a trained service animal the chances are slim of anything negative happening.
If a person is falsely presenting an untrained un certified animal and something happens, the person will be liable and can also face fine and imprisonment for falsely presenting the animal.
The fact that the business cannot force proof will relieve it of liability as long as it follows the rules of the ADA
Exactly. Everybody wins.
A real service dog NEVER poses a Threat.
A real service dog ALWAYS is housebroken.
A real service dog NEVER growls at ANYONE.
A real service dog NEVER barks in a facility.
A real service dog is OUTGOING AND FRIENDLY.
A real service dog may lick you to death, that’s about it.
I agree I cannot tell but looking at a glance whether or not the service animal it’s actually a service animal I thought we were allowed to at least ask is it a service animal and if so just let it go or you know it would have been nice if they’d had a vest on or something but it puts us some of us people in predicaments especially security officers
It is my understanding that if you ask “is that a service animal?” their answer of yes takes the responsibility off of the business and puts it on the handler. correct me if i’m wrong.
I work at a hotel which is pet friendly. As soon as the words Service Animal come into play we do not ask questions. However, I have seen guests that will say the same thing thinking we do not allow pets or because they want to avoid the $20 dollar pet fee that our hotel enforces. Which to me is both EXTREMELY offensive and absolutely disgusting. Service animals are hard working individuals that work to ones disability. Which to me should not be used lightly with people who do not have service animals and just want to take a short cut. I have always thought a vest stating service animal on a service animal should be instated, to be able to differentiate from a working animal versus a pet for leisure. I have read some comments that state it brings negative attention. NO service animal owner should ever feel less of an individual. I think it’s AMAZING what these animals can do for people. Shame on those who bring negative energy attention to service animal owners.
Thank you…I have a service animal and have more times than I care to count be aggressively attacked by people who think because she is small she is not a service animal. I would have no problem with a certification registry, however, we all know this too can be abused.
They all have vests now, fake or real.
There are a great deal of sick people who seem normal otherwise and have functional jobs who harass and segregate Service Dogs and their people ALL THE TIME. Hence, why they don’t wear vests all the time, nor are required to at all. Anyone who challenges the FEDERAL LAW will end up losing in court ( and paying a great deal of money to the person offended — hence the Law ).
How do I get myself a service dog.
I have psychosomatic pain since 2016 and it really takes in so much life quality because I have the pain everyday and I don’t know what to do anymore. I think a service dog would give me a big more lifevback
So how do I get one??
If you don’t need it to do something physical for you (at least three separate tasks such as: turn on light switches, help open doors, pick up items, step on your foot if you stop moving, provide itself as a pillow if you’re having a seizure, etc) then you probably need an ESA instead of a service animal. Those are not service dogs but can provide emotional support. Sometimes just having a pet to take care of can help with quality of life. Ideally you’ll need to speak to your doctor if you think you qualify for one and they should help you identify what tasks you need assistance with and give some sort of recommendation as to what type of service animal will work best for you.
This is crap generalization, my dog is trained to calm me in the event of an anxiety attack, if you have never had one then you have no right to comment, also PTSD & anxiety are no longer considered emotional disorders, if they ever were to begin with. Please be more informed before you state what you “know”
There is no basis in law that a service animal has to be trained to do three service tasks.
Please KNOW what you are talking about before you give out information to people! A Service Animal is NOT required to perform 3 tasks to be a Service Animal! It amazes me how many people give out false information. It goes to show how many people are falsely passing off a SA. It is infuriating because these types of things are part of what causes major issues for legitimate teams.
I have no idea where you are getting the three task idea. As service dog is one that is trained to assist its owner in whatever way to go through life with their disability. No where in the ADA regulations does it state three of anything.
Humane society
Dumb Response, you haven’t a Quality medical background ( actually read the ADA ) for 70% of all ADA are UNSEEN. PTSD is one of them.
It sounds like you don’t need a service dog but you might need a therapy dog. Not being a doctor though I cannot know for sure what you need. The first step you need to take is to talk to your doctor. Tell him why you think you need a service dog. Then listen to your doctor. A service dog is used for medical reasons. If you are not pleased with what your doctor says get a second opinion. Just remember that a dog cannot be a service dog without a doctor saying that you need a service dog and the dog must be trained either by you or a professional trainer.
Muchas gracias. ?Como puedo iniciar sesion?
Is a hospital or doctors office allowed to insist on a copy of vaccinations for a service dog in order for the service dog to accompany me?
No. Get a good attorney.
Especially since vaccines CAUSE disease and do not prevent it and it is a violation of your personal and religious rights
on top of ADA Laws which are FEDERAL.
Actually all service animal have to be vacinated and spayed or neutered. So if its your doctor why not show them because unvacinated posses risks to others pets at home especially parvo
I was asked by a n Amtrack rep to tell her what School and the name of the instructor where my dog was trained. Also, what service she provided. Did I have papers? I have had 2 stroke s since I got her, I told the rep that and she scoffed audible. It’s not like there is a GUIDE DOGS OF THE STOP BREATHING.
There two things they can ask Is this a service do and what is it trained to do and that can’t be done by just everyone that works at the company. What she did was not only wrong and officious but illegal. Go to ADA rules and regulations its an easy read.
Susan, my sympathies, I too have run into such ignorant people while out with my service dog. Here is a link to the ADA website you might find helpful. https://www.ada.gov/service_animals_2010.htm
When going through training with my Service Dog, I was taught that ALL Service Dogs are trained to have “all four on the floor”, meaning that if it is being carried (or pushed in a stroller, buggy or cart), then it could be a Support Dog, but is NOT a Service Dog by ADA standards.
My service dog weighs 19 pounds and is 16 inches tall. There are lots of public situations where “all four on the floor” puts her in danger of being stepped on. So yes, when we are in a crowded area she is often carried. For her own safety. And if she feels unsafe on a crowd she will put her front paws up on my thigh, which is exactly what she is trained to do if she is afraid of all the feet around too close to her. And occasionally when we are sitting in a crowded area she is on my lap rather than under the chair. Especially if there are lots of kids around trying to bother her. Unlike a bigger service dog, parents don’t seem to feel their kids need to respect a tiny dog. So if I don’t feel like babysitting other people’s kids, the dog sits in my lap where I can be 100% sure she isn’t being harassed.
If you are legally allowed to be there, then so is your service animal. Allergies of other people is not a reason to not allow you access.
recheck your information that is not stated in the ADA rules and regulations.
There is NO ADA requirement for service dogs to have “all four on the floor”. That is a common misconception. There are rules however, regarding service animals not being on tables or chairs, such as in eating establishments…nor are they required to provide food or water for a service animal. No legitimate service dog handler would have their dog anywhere but quietly at their feet under their table. There are many “small” breeds that serve as service dogs & it is not unusual for them to be carried. Also, PTSD dogs are often trained to provide “tactile stimulation” by putting their upper body in their handlers lap to put pressure against their abdomens. This trained action (task) would leave only “two feet on the floor”. This is one of the tasks my dog is trained to dog when I experience a panic attack.
Again, idiots who think they have an actual medical background.
Reference “Seizure Alert Animals” — many require to be next to the person’s torso.
Our apartment complex wants a signed form from my husbands doctor saying what’s wrong with him and why he needs the service dog when she is registered and has an identification card, if we do not get this form signed from a doctor then we will have to pay a $450 fee to have her in our apartment…. one question… is this legal?
This is not legal.
No ma’am! That is not legal! 1st you can explain to the landlord, that your husband’s “health records” like their own are protected under HIPPA law.
In order for me to even get my service dog I had to provide the trainer a “order” (if you will). So that again is covered under HIPPA.
THEN Kindly ask them to look up and read their rights along with yours.
In there it will state THEY CAN NOT ASK NOR REQUIRE THAT INFO.
I hope this rate helps in some way…
I love in a small close minded area…its very hard w a derive animal…
Boy, are they playing fast and loose.
Tell them no way, and let them try and evict you.
They will be in for a lesson they never will forget when your attorney takes over.
And you will afford a much nicer place, compliments of their Criminal Behaviors towards you.
Where is she registared ? Thru this company or thru the federal governments company . go back and read ada laws there is no legal registory
We have a customer at our restaurant who’s service dog is filthy causing other patrons to complain. The dog is not groomed and leaves excessive amounts of fur behind. What actions can we take to keep this from happening?
If a service dog is not under control and the handler fails to act to gain to control, a business owner or staff member is permitted to ask that the animal be removed from the premises.
A handler may also be asked to remove a service dog that is not housebroken, is behaving aggressively, or is otherwise posing a threat to human health and safety.
Service Animals have to BE CLEAN.
Just like the people entering the restaurant.
does a dog go through harsh training to become a service dog
No, any trainer that is harsh should be reported for animal abuse. Good trainers do it with time, patience and knowledge.
If a patient brings in a “service” dog to a surgical clinic, can I require them to sign a form that affirms the need due to a disability (we don’t ask what it is) and that lists what work or task it has been trained to do. it is standard to put that information into our medical record.
Your request does not seem unreasonable, however I believe you cannot require written info. However you can ask what work it has been trained for and most people with disabilities that are not obvious don’t have a problem explaining what it is. Also if I remember correctly Airlines as for the doctor’s letter, but no sure the new regulations have outlawed that. Go to the ADA Rules and Regulations for service animals to confirm.
Yes. Those are the exact questions businesses and companies are legally allowed to ask, and there shouldn’t be a problem with them filling out that form.
Read the ADA — unbelievable you run a clinic and don’t know the law —
you’ll be in for the lawsuit of your life — on so many levels.
Ignorance is not bliss in this case.
IT IS NOT LEGAL FOR A LANDLORD TO DO THAT. SUGGESTION: SEND A COPY OF YOUR RIGHTS TO LANDLORD.
ALONG WITH STATEMENT ASKING DO THEY NEED YOUR LAWYER TO CONTACT THEM AND HELP WITH ANY QUESTIONS THEY MAY STILL HAVE!! 🙂
Is it ok for pet screening to ask you for an Esa letter for a handler?
My tenant (in a rental house) has a service dog for her 7 year old daughter. Am I allowed to collect a damage deposit for the pet? Also, there is an HOA community pool. Service dogs are allowed, but what happens when the child is in the pool? She would need an adult with her – what happens to the dog?
No deposits allowed.
Read the ADA.
Question: Can a landlord in low income housing ask a tenant to not leave their service dog alone at home for long periods of time?
If it’s a service dog, it should be with you at all times
Regular housing is regular housing — not a hotel.
Can leave alone all they want as long as the animal is not causing a disturbance to the other tenants.
Illegal to ask that is animal is fine alone.
If my service dog doesn’t have a service vest or tags can a business or fast food place or restaurant ask to see the tags for him?
Why would your service dog not have a vest or tags?
Does a Service Dogs have to wear a vest? You may be surprised to learn that according to the Americans with Disabilities Act Service Dogs are not required to wear a vest at all, in fact they are not required to have any identification at all.
https://www.workingservicedog.com/do-service-dogs-have-to-wear-a-vest.aspx
Is an emotional support dog prescribed by a physician or psychologist a service dog?
A canine ESA is never a service dog, it’s always an ESA. ADA only allows ESA’s protection under FHA. You can Google it for more info.
https://esadoctors.com/emotional-support-animal-doctors-note/
Do I need a written note or “prescription” for a service dog?
https://esadoctors.com/ask-doctor-emotional-support-animal-letter/
I’m having difficulty understanding why an establishment which doesn’t allow animals has to change their policy just because someone CLAIMS to have a service animal. I have no problem allowing a well trained service animal, but if I have no right to ask for proof, there is no merit to the law. A doctor has to have a degree and prove it by displaying his credentials. Therefore why can’t we ask for credentials for the service dog. People everywhere are taking advantage of this law and bringing untrained FIDO everywhere. Where is our protection???
You don’t have a right to demand “protection” when that protection would make life more difficult for the disabled community. You don’t have a right to complain about accommodations that are trying to even the playing field so that those of us with disabilities have a chance of living comfortably in a world that doesn’t do much to help people who have different needs. I know that you think it isn’t a big deal to require credentials, but requiring that sort of “proof” both creates extra barriers for disabled people and opens disabled people up to harassment and to social alienation.
Obtaining a service dog, or self training one, is already a difficult, expensive, and time-consuming process. There are plenty of disabled people who aren’t able to have service dogs, even under the current regulations, because they can’t afford to hire professional training, can’t afford a dog that would be able to meet their specific needs, or aren’t able to spend the time and energy required to self-train a service dog. Given how difficult the process of getting a service dog already is, adding any more requirements and red tape would make getting necessary accommodations even more impossible for disabled people. Not to mention the fact that people with service dogs deserve to be able to live their lives without constantly being harassed by strangers and asked for “proof.” Can you imagine if, every time you went to a store or restaurant, you were stopped at the door and singled out, asked to provide something other patrons don’t have to? It would be embarrassing and would make you feel alienated, which is something disabled people already regularly face. I agree that it is very wrong for an able-bodied person to try to pass off an untrained dog as a service animal, especially if that animal is aggressive. But making life harder for disabled people is simply not the answer, and you should try to have a little more empathy. It’s really difficult navigating a world that is typically not built to accommodate those of us with different needs, and we deserve to have easy access to accommodations and to be free from harassment. There will always be a few bad eggs that will take advantage of the system, but that’s not an excuse to make life harder for those of us with disabilities. The real solution is to spread awareness about how important it is for people to not present untrained dogs as service dogs, and to teach people to understand that accommodations are not an extra benefit but rather a necessity, and as such it is harmful to pretend to need one if you don’t. I know that even spreading that sort of message won’t stop every jerk who decides to fake a service dog, but I’d rather a few jerks get away with doing that than have a system which harms the ability of disabled people to obtain needed accommodations.
I hope you can look back on your comment and realize that you were being a little bit selfish, and that in the future you can think less about how these things inconvenience you and think more about the needs of people who don’t have things as easy as you.
Unfortunately most of the people I see have dogs that are truly not service dogs. They are people that just want their pets with them is want to avoid paying a pet fee. I realize that dogs for the blind go through extensive training. I understand that dogs for many different disabilities are trained for many different things. What I don’t understand is why there is not a basic training required for ALL service dogs that are going to be in public. At least pass the Canine Good Citizen training. I don’t know the percentage of false service dogs. You keep referring to “a few”. I would guess more than half are not. At least here in Southern California. Go to the malls in Orange County. Everyone has a dog with them and they are all “service dogs”! I’m a special ed teacher and have gone through training for 2 therapy dogs. I just think it has gotten out of control and there needs to be some accountability.
Well put Sara and Jacquie your protection is your common sense and the same as it is when out in public in other places. Do you demand that people walking their dogs, playing in the park or have a parrot or monkey give you certified protection as to their behaviour?
HARASSMENT — everywhere they go everyone can ask for papers? Doctors aren’t asked for credentials everywhere they go for they are not doctors everywhere they go — only at the hospital. Incredibly imbecilic analogy — if I were judging a debate
in my editor capacity — you’d get an F and thrown off the debate team for a poor paradigm.
You’d make a fine Nazi.
If a so called “service dog” is allowed to urinate and even “poo-poo” in a hotel room, must the hotel extend their stay or can they be denied a room?
If the dog is not housebroken, does damage or is aggressive and cannot be controlled by owner. You can ask guest to remove animal and charge damage fee. You cannot ask the guest to leave.
I started training my service dog in public after getting over the fear of what my interaction with people will be. Trust me my dog is far from being perfect and passing the test but we just started this journey. I went to the gas station and immediately the owner starts falsely yelling that my dog was sniffing the food etc even tho he was nowhere near the food. My dog sat calmly next to me as I stated the laws and a customer watched this whole interaction. If you see a dog with a handler even if the dog isn’t behaving perfectly approach us nicely please. Some of us are still afraid and just trying to live our life as best as we can. You never know what that person is going through It’s not like you yell at little kids that misbehave like that. My dog and I are trying but we are not perfect.
I love dogs. Unfortunately I am living in an apartment where the tenant above me has a 50 pound support dog/service dog. I said unfortunately because the dog barks at various times and very loud. He scratches like crazy and we can hear the pounding on the wood floor. It is making us crazy. The tenant above us is nasty and not easy to talk to. We don’t have much help from Management either. She said, according to the laws he could have a horse if he wanted. PLEASE ADVICE. Do I have any rights?
A Service Dog CANNOT CAUSE ANY DISTURBANCES or can be asked to leave ( ADA LAW )>
Show that to your manager and if it doesn’t cease you have TWO defendants —
the management in tandem with the egregious tenant.
QUIET ENJOYMENT OF THE PREMISES IS INHERENT IN ALL LEASES.
Different laws for service animals then emotional support animals where housing is concerned however a service dog in its own home is allowed to bark. Mine has to bark if unable to unlock a door to get me help if i crash so stating dog cant bark at its own home is bs. Now i do know that most apartments do have a quiet time and if dog is barking during that time you may want to stop being selfish and maybe knock on their door and make sure they are not dying and need an ambulance
Is it illegal to film my service dog (even if They crop my face out, I’m a minor)?
I just attempted to ride on our local regional bus service. I have a psychiatric support dog weighing 10 lbs. I was denied admittance on the bus, stating that emotional support animals are not allowed.
I have my service dog due to severe anxiety with dissociative panic attacks, and social anxiety.
My need for my dog is most important when trying to travel on public transportation. I am working with a mental health team, and taking public transportation is one of my goals. My community connection worker was with me as well.
The driver repeatedly said that ESAs are not allowed, and wanted proof that she was a service dog (certification, a vest or tag, etc.), and asked why she is a service dog.. I stated the ADA laws, and what he was allowed to ask, and the whole vest/ID thing. When I was trying to educate him, and he was being a self-righteous arse, I told him to look up the law. He walked away from me and supposedly called his supervisor. He came back and said that they do not allow “dogs for comfort”. SMH. if I can’t take my service dog on public transportation, I will remain isolated in my Bedrock-type town. That brings about a whole different set of issues.
Lastly, Having an invisible illness that is a sensitive issue, does anyone have suggestions for stating what her task is without disclosing my illness? She puts her paws or paws either around my wrist, or on my face when I begin to have a panic attack and zone out. This reorients me.
I refuse to spend my disability income on unnecessary id just to satisfy ignorant people and/or draw unwanted attention to myself. I will be lodging complaint with the DOT, along with a copy of the ada laws. Thanks. Sorry so long…
I am wondering about emotional Support dogs. I have a service dog because I am legally blind. I went to Walmart in Whitehall, PA where I live. As I was leaving the store, a young lady who had an Emotional Support Dog; and said oh look at the big dog and started walking towards me. I told her that she can not bring her dog over to me, because he is an actual service dog. This dog did not have a vest, orany paperwork with it. The person at the door told her she could not bring the dog in and the woman that was with this young lady, ignored her and kept on walking. Now I find a website for emotional support dogs and they are selling a kit for these dogs. I don’t think it is fair that they are doing this. And I wish someone would make a sign that says do not pet or talk to me I am working.
Thanks
How about you able bodied people who have the time to go bitching about trainined dogs and disabled business,go train your kids and grandkids to act right. Afterwards teach them and yourselves to mind your dam business!?!? Mmmmkay
Hahahaaaa! Im in love with you Ashley! Marry me, please!
Why is it an issue to have people who have service dogs carry a card proving so? I have to carry my license to drive in case I am pulled over or if I want to buy alcohol/tobacco products. I have seen true service dogs at work. They are very disciplined and focused on their person/job. I have also seen dogs that are barely controlled by their person which makes me doubt they are truly service dogs. So how does an id card discriminate? Some states have fines/jail time if you lie about your animal being a service dog. How do you know they are lying if you can’t ask for proof? When it attacks someone and there is an investigation? Sadly some dog owners ruin it or those that actually have and need service animals. I will no longer shop in a store that has a dog walking around without a service vest on. Like many other people, I have had a bad experience with a dog (bitten) and am not comfortable around most of them. If I, or a family member, were ever to be bitten in a store by a dog whose owner falsely claimed that it was a service dog I would definitely look into suing the ADA for not providing a means for people to verify a dog’s service status. This law offers no protection to the general public and is abused by some pet owners…which is disgusting and why id cards, and vests, should be mandatory.
Having a license to drive a vehicle is a priviledge, having a disability isn’t. Individuals have a right to medical accommodations which is what ADA considers, service and therapy dogs. ADA & FHA consider ESAs non pets for housing.
I don’t see a problem requiring service animals to have ID and vests in view at all times as long as you don’t have a problem being strip searched in full public view every time you want to visit a restaurant, grocery store, or other public place. After all you *could* be carrying concealed weapons or illegal drugs so strip searching you would provide a valuable public service. Does that sound like a fair trade to you? If not and if you want to keep your private parts private please respect the rights of people with disabilities to have a little privacy themselves.
My dog is black and we dont drive those vests make her to hot in summer
So when your service dog has completed training then what? If you’ve trained him yourself do you take him somewhere to be certified or do you need a doctors note? I’m confused on how people actually prove their dog truly is a service dog. Thank you
You don’t need to prove it, legally. I find it helps to carry around little paper print-outs stating the service dog law regarding identification, public access, behavior and actions, and a business’s expectations of a service animal. Or you could copy and print your service dog certificate. Hope this helps.
Please come to denver and teach people what a service dog is! I constantly see dogs who are obviously not service dogs in places they don’t belong. When I bring this to the management everyone here is so scared to say anything , that they just let these people continue about there lives.
If you are In a public place, where your dog doesn’t belong, I will approach you and ask about your “service dog”.
I love my dogs, they are my family, but they dont belong in the supermarket.
I would never take someones right to have a service dog away, but the blatant abuse to these loose definitions, and peoples misunderstanding of the rules is infuriating!
I work in a grocery in Virginia, an on several occasions customers bringing in dogs without service vests or identifying markings showing they are service dogs have either put the dog in the shopping cart where an infant would sit or I even had one customer with his dog inside a carrier, put the dog on the service conveyor belt where customers lie food to be rang up. Is this considered legal, and are they health code violations against this …!?!
I sincerely love all animals BUT I would never allow my pet or pets on the kitchen table or counters or any place where I would place food or have food …!
Are service animals allowed to be placed in shopping carts where food is placed or conveyor belts where food is being placed …!?! An what are laws concerning this …!?!
People should be allowed to call out others who pass off pets as service animals and those dishonest people should be fined $1000.00 for each offense (and the money would go to the person doing the calling out). However if someone calls out a person who actually is disabled by mistake then the person making that mistake should be fined $5000.00. Obviously the $5000.00 goes to the disabled person and that should take some of the sting out of being treated that way in public.
Now how do we actually make that a law and keep people from killing each other when they try to collect the money?
Does anyone know how it is handled when a spouse is refusing to let someone have back their service dog in a divorce? My service animal provides me assistance due to black out spells from multiple heart conditions as well as PTSD. My grandmother got sick and needed help so I went to help her but couldn’t bring my service animal due to the nature of everything. It was only supposed to be a few days and there would not be any period of time I was alone except sleeping. I found out my spouse is cheating on me and decided to stay longer. I told her I would work something out and come get my service animal and she has refused. She says that because I was able to go a few days without him and because he is still going through some extra training that I dont need him and she isnt giving him to me. My apartment complex contacted me today stating that he has been acting weird and barking at stuff and she is not properly handling him. He has never done that with me except once when a big dog someone was walking went crazy and tried to attack him and me. It has now been a couple weeks I have been trying to get him. Can she legally refuse to return him to me? If I have to deal with it in the divorce will the courts rule in my favor since its a service dog? I am just trying to find out how screwed I am or if I am going to get lucky with this because it is not easy and it is very time consuming and in some cases expensive to obtain/train a service animal.
I’m pretty sure withholding your service dog from you is illegal. It actually counts as cruelty to the animal, number 13 on the list: “13. Intentionally or knowingly obtains or exerts unauthorized control over a service animal with the intent to deprive the service animal handler of the service animal.” You can find this in Title 13. Criminal Code. Chapter 29. Offenses Against Public Order. I hope this helps and you get your dog back.
Does a service dog owner have to carry proof that the dog is a service dog? I was told by a store manager that I must carry proof with me.
No. Google the Americans with Disabilities Act. It’s amazing that other people with disabilities (like myself) are not intimately familiar with a law written a full 28 years ago that is designed specifically to protect their rights.
My brother lives alone and he has diabetes, so, he is planning to have a dog. It was explained here that dogs can help people with disability. Furthermore, it’s recommended to consult experts when in need of medical alert service dog training.
I work at a climbing gym. We allow dogs and of course we allow service dogs. We have a member who has a service dog that yells at people if they make a comment about the dog like “he’s cute!” or “you’re dog is really well trained”. She usually says something along the lines of “it’s illegal to ask me that” , “I can sue you for saying that” and such. One of our staff members was woking out prior to work, he has a similar dog and really likes hers, and he asked “how old is your dog?” trying to start a conversation, to which she said “you can’t ask me that it’s illegal”. Usually she yells and becomes aggressive and very upset. The dog has no identifying tags or vest that say he’s a service dog, which I know is not required. One person walked past her dog and as he passed the dog he pet him, the girl then started yelling and demanding that he be thrown out and that she can sue him and it’s illegal to have done that and that we’re legally required to tell people not to touch her dog and so on.
I guess my question(s) is / are:
1) Is it illegal for people to ask her how old her dog is?
2) Is it illegal to pet her dog (I know you’re not supposed to…strangers who don’t know…)?
3) Is it illegal to compliment her dog in any way?
4) Are we as a business required to tell people what they can and cannot do with her and her service dog?
1) No it’s not. It’s a friendly conversation starter and the ADA Laws saying they may ask the following- They may ask if the dog is a service animal that is required due to a disability and what type of work or task the dog has been trained to do. There’s nothing in there saying you can’t ask a service dog’s age, merely about the dog, as opposed to other questions regarding service dog status.
2) You’re not supposed to pet the service dog if they’re on duty, or working. If there’s no sign the dog’s on duty or unordinary, it’s a common mistake and a simple misunderstanding. Next time she enters maybe ask her if her dog is on duty or not at the moment.
3) It’s not, like I stated in the first answer. If it’s not regarding the service animal’s status, there’s nothing offensive or illegal about it. She can’t sue you for saying her dog has nice eyes.
4) No you aren’t. In fact, your business has the right to refuse service for that woman. Individuals or groups who are causing trouble or being disruptive may be asked to leave. That woman has been disrespectful of other customers and by extension, your business. If her attitude is influencing other customers’ actions or disrupting others, you have full right to kick her out and ban her, service dog or not. If you choose to, however, I suggest recording a few minutes of the disruptive occurrences in case she tries to blame or sue you for anything.
I strongly suggest talking to the woman first and seeing how a conversation excluding the dog would differentiate. If she’s still rude, kick her out and don’t let her come back. That simple. I hope everything works out for you.
I’m glad that the ADA now has rules and regulations that will help my dog become a true service animal. I think that my dog can provide vital assistance to my brother so I’ll find a service that will help my pet become certified. This way, we can abide by the ADA rules so that he can take the pet out to the public.
Can A police officer kick a service dog off the beach? and or ask for identification
Nope!
Service animals are always allowed to go anywhere you go. In any place that services the public such as the beach. Why would this cop require your id? Which you don’t have to show by the way. Have any laws been broken while on this beach with your service dog? Has your service dog broken any laws while on this beach with you? No! Then if no laws have been violated you,& your dog in the eyes of the law are golden This is when you ask this cop for their name? There badge #? What precinct are they from? The cop has to give it out. Then ask to speak with the watch commander. Then in the presence of his commanding officer. Ask.. Why if I,& my service dog have not broken any laws? Are we being asked to leave the beach? Why do you require, if no laws have been violated that I give you my ID? You know you’ve done nothing to warrant this type of behavior from this cop. Then voice your displeasure,& be demanding. But remember be calm,& use small words so they will have an clear understanding that you refuse to be treated in this manner..
Silver dollar city camp ground in Branson Missouri just denied my stay with my medical.support dog.
This is high illegal. It was to stay at a cabin on the campground.
I want to sue. How do I go about this.
My dog is not emotional support. She is medical support .
Indian Cove Resorts in Sandbridge VA told me to get out with my service dog other day and all I was doing was trying to pay my balance.. ?
If I was trying to pay my balance at Indian Cove Resorts and walked in with my mini Australian Shepherd who is also a service dog.. he had his badge on and harness.. who would I report them to as stating, “I don’t care if he’s a service dog or not, he’s not allowed”
Thank you,
Lynda P
Emotional support animals are not covered in the way service animals are. Your landlord is under ZERO obligation to do anything. The only thing a landlord is obligated to do is let you have them and not charge you a pet fee. Even if the animal was an actual service dog I don’t believe they are obligated to do anything.
I’m training a Diabetic Alert Dog and she’s a year old now. She’s housebroken, obeys orders, and knows how to behave in public. Anyone know what the laws are on taking a D.A.D in training into a hospital for a check-up?
I own a sandwich shop in a small town where a service dog took a shit on a heater. Smelled like shit for a week. Now I’m the shit shop. F the Ada
Emotional Support Animals are different than Service Dogs. He/She does not have to accommodate an Emotional Support Dog. Emotional Support Aninals are only given the same rights as a service dog is.
If a handler claims that his/her dog is a service dog but the dog does not appeared to have any service gear or tag.. is it still against the law to ask the handler for proof of documentation that the dog is a service dog??
Where did you certify and register your animal? I have found multiple “registries” and there doesn’t seem to be anything officially “official”…
Service dog registrations are not legally required. However, some service dog owners find their rights are more respected by businesses and landlords when they bring a service dog certificate or ID along. You may find this article on registration requirements interesting – https://www.servicedogcertifications.org/registration-requirements-service-dog-certification/
Bluegreen resort just denied my service dog. We could stay but for $300 additional cleaning fee.
After being a very frequent (think 5-7 times a month) patron of Moe’s Southwestern for the past four years, my ADA registered service dog and I had a run-in with shift manager. He told us that I had to leave because no dogs were allowed in the restaurant. Both my boyfriend and I stated my dog was a service dog (wearing her vest and tags), and that she was allowed to be anywhere I was. She’s a 65lb 5 year old golden doodle. She was very well behaved, just as she always is there. The manager was rude and arrogant.
I do not want to go back. I’ve never been treated like that before….
I’m writing a letter to the general manager, I’m writing to their headquarters… I’d post on social media, but i don’t have facebook, twitter or whatever… If i could post signs on their doors I would. If I could hand out flyers i would.
They lost great patrons tonight. It’s too bad that people are so mean.
Depends on the owner’s medical condition. What the dogs cues for this condition are. So whose to say if having the dog in the stroller is right or wrong? Is this individual hurting himself or others while the dog in the stroller? Nope?Then being different should not be a crime. As we all live in the Information age then being ignorant of the ADA rules regarding service animals should be..
Hello my landlord is trying to make me get pet insurance for a service dog they already knew about I’ve had this dog for almost 10 year and been with the landlord for about 6 is it legal for her to make me get pet insurance and threaten to evicted me if I dont
Nope!
Under the fair housing act. Your Landlord can not force you to pay a pet deposit,or uptain any pet insurance for your service animal. Nor can she try to evict you for non payment. A specially if she has known that your dog is a service animal,but shown contempt in regards to the law. Keep,& make detailed copies of every communication you’ve ever received from her on this. Over the years was there any mentioning of your service dog in the lease agreements? If so there is your answer. Sounds to me that after 6yrs of knowing that your dog is required to be there with you,& then wants extra money for your dog. That there may be an underlying story here..
Depends on the owner’s medical condition. What the dogs cues for this condition are. So whose to say if having the dog in the stroller is right or wrong? Is this individual hurting himself or others while the dog in the stroller? Nope?Then being different should not be a crime. As we all live in the Information age then being ignorant of the ADA rules regarding service animals should be..
Question. I’m a manager at a pet friendly motel, which limits the number of pets per room to 2 with a combined weight of 150 lbs. I understand that service animals are not considered pets, therefore do not have to follow the same pet policies. I also understand that some individuals require more than one service animal. But do I have to allow a guest to have 4 large service animals stay in her motel room which is not large enough to accomodate 4 large service dogs and a human? I’m allowed to limit the number of adults allowed to stay in a 1 bed room, am I allowed to limit the number of service animals allowed to stay in a 1 bed room? Or can I require her to rent a 2 bed room due to the number of occupants (her service animals) just as I could require a person to rent a 2 bed room if they had too many people for a 1 bed room to accomodate? Their is a slight price difference in the one beds vs two beds, but a guest with 4 other adults would have to rent a 2 bed room at the slightly higher price because the 1 bed rooms are not big enough for 5 people. The one bed rooms are not big enough for 1 human and 4 dogs either.