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If you’ve ever wondered about the crucial role service dogs play in the lives of people grappling with physical and mental health disabilities, then the state of Illinois is a prime example. The state offers solid legal protections and rights for service dog handlers.
Service dogs in the Prairie State have VIP access. Public places that usually raise the bar to animals? They’re welcome. Homes and apartments where pets are generally persona non grata? They’ve got an open invitation. And when it comes to catching a flight, they can hop aboard without costing their owners a dime.
In this article, we’ll explore the ins and outs of owning a service dog in Illinois.
Who can have a service dog in Illinois?Service dogs aren’t pets but invaluable partners to individuals with disabilities. The Americans with Disabilities Act (ADA) defines a person with a disability as someone:
“who has a physical or mental impairment that substantially limits one or more major life activities.”
To qualify, the handler must have a physical or mental health disability and should train the dog to perform a task that assists with their disability.
These talented canines can guide the visually impaired, offer deep pressure therapy for those dealing with psychiatric disabilities, or lend a helping paw to wheelchair users. Dogs aiding those with mental or intellectual disabilities are often termed psychiatric service dogs.
A person with a disability that limits one or more major life activities may qualify for a service dog in Illinois. Navigating service dog registration in IllinoisIs it mandatory? In Illinois, there’s no rule requiring service dog registration. But many handlers opt to register their dogs in voluntary databases to get ID cards.
What’s the perk? Handlers often use accessories like vests, ID cards, and certificates to signal their dog’s status. It helps underscore that your dog isn’t just a pet, but a highly trained service dog. This discourages unnecessary questions about the dog’s presence in pet-restricted areas and prevents disruptions while the dog is on the clock.
However, these accessories can’t be mistaken for official service dog verification. No one can demand these items as a condition of access. They’re for the handler’s convenience.
The real deal: If the need for the service dog isn’t immediately apparent, third parties in Illinois may ask two questions:
Is the dog a service dog required due to a disability? What work or task has the dog been trained to perform?An Illinois service dog handler who can adequately answer these questions can access public spaces without flashing any documentation.
Note that while you don’t need any documentation to enter public areas or housing with a service dog, air travel is a bit different. If you want to board a plane with your service dog, you will need to complete the DOT’s special form for service dog travel.
For those interested in registering their service dog and securing an ID card, Service Dog Certifications (SDC) offers a database and service dog accessories. Here are the steps to register a service dog with SDC in Illinois:
Confirm you’re a service dog ownerVerify that you have a fully trained service dog.
Input the service dog and owner’s namesThis information goes into the service dog registration database.
Provide your email addressThis is where your digital identification card and registration info will be sent.
Upload a recent service dog photoThe image will appear on the ID card and in the database.
Choose optional accessoriesConsider additional service dog identification cards, a collar tag, a paper certificate, a vest, etc.
Training your service dog in IllinoisA service dog must be expertly trained to perform the tasks needed. In addition, the dog must be well-behaved and under control in public.
Here are the three general paths for training a service dog:
Adopt a dog from a service dog trainer: Opt for a dog already trained for the tasks you need. Just note it can be extremely pricey. Hire a professional trainer: Select your preferred pooch and leave the training to a pro. Go DIY: Handlers can train their service dogs solo. It’s more labor-intensive but can strengthen the handler-dog bond. Be sure you’ve got the skills and know-how before choosing this route. Illinois state laws you should knowWhile federal laws protect service dogs and their handlers’ rights, Illinois law adds another layer of support via the Illinois Service Animal Access Act (720 ILCS 670). This statute gives service dog handlers broad public access rights.
Falsely presenting a pet as a service animal under the Illinois White Cane Law (775 ILCS 30) is a no-go in Illinois. Handlers’ honesty is vital in maintaining trust and legitimacy in the service dog community.
Service dog news in IllinoisIn one recent service dog case, the U.S. Attorney’s Office took action against a restaurant in Chicago that violated the rights of a woman and her service dog. The restaurant seated the woman in the back, segregating her from other patrons.
Under the terms of a settlement agreement, the restaurant had to pay $15,000 to the victim and $2,500 to the US government. The restaurant staff was also ordered to undergo training on accommodating people with disabilities and service dogs.
This case highlights the importance of businesses understanding service dog rights. Failing to comply with ADA and Illinois state laws can result in serious legal consequences.
In New York, service dogs can go to many places that pets can’t. Service dogs are allowed in almost all public areas in New York, including:
Restaurants and cafes Hotels and motels Public transportation (such as buses, subways, Ubers, and taxis) Theaters and cinemas Museums and art galleries Stores and shopping malls Hospitals and medical offices Parks and recreational areasThis means if you’re a resident of New York City, your service dog is welcome in places like the L Train, the MOMA, your favorite cafe in Brooklyn, and clothing shops in SoHo.
ServiceDogCertifications.org
Service dogs also have housing rights in residential buildings that don’t allow pets in New York. That includes rental complexes, co-ops, government-assisted housing, and condominiums.
There are, of course, some limitations. Places where the general public is not allowed for safety or health considerations are still off-limits to service dogs. For example, in a hospital, a service dog would be allowed in an examination room or lobby but not in an operating room or other sterile environments.
What gives service dogs public access rights in New York?
Service dogs are protected by both federal and state law in New York. Service dogs are an accommodation for people with physical and mental health disabilities. Service dogs used for mental illnesses are called psychiatric service dogs.
Under these laws, public establishments and landlords must allow service dogs to enter, even if there is a policy banning pets. They must also do so without charging any fees. That means a service dog is allowed to live in a no-pet residential building without having to pay a pet fee or deposit.
How can establishments verify a service dog in New York?
Stores, restaurants, and other public venues in New York are allowed to verify a service dog before allowing it to enter. And this can only be done with verbal confirmation.
Staff are allowed to ask service dog handlers two questions (and only if the handler’s disability is not obvious): 1. Is the dog a service dog required for a disability? and 2. What work or task has the service dog been trained to perform?
In New York, staff members and landlords cannot ask for documentation or require a service dog to wear a vest or ID tag. Most service dog owners, however, voluntarily use accessories like vets, tags, ID cards, or certificates to visually designate their service dog as a working animal.
These items make it convenient for service dog owners to convey to others that their dog is required for a medical or psychiatric condition. That can be especially helpful in areas where normal pets aren’t typically welcome.
Airbnb has exploded in the past few years. These vacation rentals are a favorite for families and singles alike as they offer the comforts of home without the hassle of a hotel lobby. If you’re thinking about traveling with your service dog, you might find yourself wondering if you can stay at an Airbnb with your service dog.
Peruse the Airbnb website, and you’re bound to find at least one or two homes that pique your interest. If your questions about service dogs are keeping you from booking an Airbnb stay, then continue reading. You may find the answers you’re looking for.
Airbnb Hosts Allow Service AnimalsAirbnb utilizes a strict “Nondiscrimination Policy” that instructs the hosts to reasonably accommodate reservations with service animals. Service animals are not pets. Therefore, a host must allow a service animal to stay even if their listing states that “no pets” are allowed. Like hotels, Airbnb must follow ADA (Americans with Disabilities Act), a federal law that prevents discrimination against people with physical or mental disabilities. In short, service animals are welcome at Airbnb.
How Does Airbnb Define a Service Animal?Airbnb places service animals under the umbrella term of “assistance animal.” According to Airbnb, assistance animals include service animals and emotional support animals (ESA) and fall under Airbnb’s Nondiscrimination Policy. It states that a service animal is a dog that receives training to perform a task to help a person with a disability. Some examples of service animal tasks are:
Helping someone who is vision impaired. Alerting people who have a hearing impairment. Assisting someone who has a seizure disorder. Retrieving items that have fallen. Helping someone with a neurological or psychiatric illness by preventing destructive actions. Alerting people with diabetes of dangerous blood sugar levels.An emotional support animal, on the other hand, does not receive training to complete a task, but they are part of a person’s medical treatment and provide vital comfort. Whether they qualify as service animals or ESA, all assistance animals can stay at an Airbnb with their handler.
As stated in Airbnb’s Nondiscrimination Policy legitimate service dogs can stay at Airbnbs. Can an Airbnb Host Deny a Service Animal?For the most part, an Airbnb host may not refuse a service animal. A service animal can be denied or removed from the property for the following reasons:
If an animal is not under the control of its handler, and measures the handler takes are not effective. If an animal is not housebroken.However, if an Airbnb is a shared space and a service animal would create a health hazard to the host or others, Airbnb will not require the host to allow a service animal. Airbnb encourages their hosts to disclose information about shared spaces, health concerns, and service animals within their listing. By doing so, the host provides future guests with enough information to decide what’s best for them.
If a host must ask to remove a service animal for the above reasons, the guest must receive an offer to stay on the premises without the service animal. Also, due to safety concerns, assistance animals must always have supervision.
Can an Airbnb Host Ask for Documentation?
Documentation isn’t required for a service animal to stay at an Airbnb. However, a host may ask the following two questions:
What task is the service animal trained to do? Is the service animal required because of a disability?Disclosure of the presence of a service animal isn’t necessary before booking an Airbnb. However, the company encourages guests to communicate their animals’ presence when booking to foster an environment of transparency. In addition, when traveling overseas and staying at an Airbnb with a service animal, it’s vital to check on the service animal laws for that country.
Can an Airbnb Host Ask For Extra Fees?An Airbnb host cannot charge pet fees or additional fees because of a service animal’s presence. They are not allowed to charge any fees that pertain to the service animal. When it comes to damages or repairs, any costs incurred should align with any damages or injuries that other guests without a service animal or pet would be held responsible for.
What Should You Do if You Were Denied a Reservation Because of a Service Animal?Airbnb seeks to welcome all people and does not condone any types of discrimination. If a customer feels they’ve experienced discrimination due to their service dog or condition, they can submit a report to the company through a form.